Shipping and Delivery Policy

SHIPPING AND DELIVERY POLICY

Thank you for choosing terroir operated by TOMY’S INDUSTRIES. This Shipping and Delivery Policy outlines the shipping and delivery process for products purchased through our website www.terroirspices.com. By placing an order with us, you agree to abide by this policy.

Shipping Locations:

1.1 Domestic Shipping (India):

We offer shipping services to locations within India.

1.2 International Shipping (Middle East):

We also offer shipping services to select countries in the Middle East.

Shipping Methods:

2.1 Standard Shipping:

We provide standard shipping services for all orders, with delivery times varying depending on the shipping destination.

Shipping Fees:

3.1 Domestic Shipping (India):

Shipping within India is free of charge.

3.2 International Shipping (Middle East):

Additional delivery charges will be applied to all orders shipped to countries in the Middle East, except for orders shipped within India.

Order Processing Time:

Orders are typically processed and shipped within [number] business days of payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this information to track the status of your delivery on our website or through the shipping carrier's website.

Delivery:

6.1 Delivery Attempts:

Our shipping carriers will attempt delivery of your order to the shipping address provided. If no one is available to receive the package, a delivery attempt notification will be left, and you may need to arrange for re-delivery or pick up from a designated location.

6.2 Delivery Delays:

While we strive to deliver orders in a timely manner, please note that delivery times may be affected by factors beyond our control, such as weather conditions, natural disasters, or logistical issues with the shipping carrier.

Contact Us:

If you have any questions or concerns about our Shipping and Delivery Policy, please contact us at email: care@terroirspices.com.

By placing an order with us, you acknowledge that you have read, understood, and agree to be bound by this Shipping and Delivery Policy. We reserve the right to update or modify this policy at any time without prior notice.